BGTC Construction 10-Point Code of Ethics
1. We will always provide
a detailed cost breakdown before beginning the work. The primary concern of consumers entering into a construction
project is the ability to account for and justify the total
cost of the proposed work. Creating a detailed allocation of
costs allows the
owner to make informed decisions about specifying the work.
The important factor is that a clear description of costs eliminates
many misunderstandings and conflicts between contractor and
2. We will always provide a written schedule for the progress
of the work.
It is not enough to generally assign a block of time to the
entire project. Project owners want the opportunity to follow
the roadmap of the progress by being prepared for delivery
of materials, waiting time for coatings to dry, scheduling
of inspections and all components of the use of time. The schedule document, whether a bar chart
or a simple calendar page, allows the owners to remain informed
about the progress of the work.
3. We will always secure
a building permit, if it is required. Regardless of
the size of the project, the building authority should be
provided with an opportunity to review the health,
safety and welfare issues that are addressed in the building
codes. By taking this step, the contractor is assuring the homeowner that the
work is being completed under the requirements of the various
4. We will always sign a
written contract that includes our cost breakdown, the
the plans. The importance of a written contract goes far beyond describing
the work and the cost to be paid. Contracts define what action
the parties will take when unforeseen events occur. The care
taken to draft a complete and detailed agreement is an invaluable
step towards the smooth completion of the project and a strong
relationship between the contractor and owner.
5. We will always provide
sufficient labor to accomplish the work according to the
project schedule. Perhaps
the most frequent complaint of project owners against contractors
is the tendency to not provide workers for the
job in a manner to adhere to the schedule. Contractors subscribing
to this principal provide owners with a level
of comfort that work is going forward and the schedule is being
followed When circumstances
such as weather and material deliveries cause delays, the contractor
will notify the owner of the delay and provide a revised completion date. The key element is improved levels of communication regarding
the management of the project schedule.
6. We will always leave
the job in a clean and orderly condition. The value of a clean job site is often underestimated by the
work force. Not only is the safety of the project site increased
by the elimination of debris and clutter, building inspectors
tend to spend their time evaluating work for its care rather
than being critical of the lack of housekeeping.
7. We will provide you with
a list of the subcontractors that we intend to hire. A typical remodel will involve numerous subcontractors to perform
the countless tasks and provide diverse materials and equipment
to the job. By providing a list of all subcontractors and suppliers,
the contractor is informing owners of the characteristics of
the team that will be accomplishing the work. This has serious
consequences when dealing with the administration of mechanics
lien rights and releases. But more importantly, subcontractors
and their suppliers provide valuable insurance for equipment
failures and consequential damage.
8. We will provide a detailed
invoice that incorporates a current report of the project
and owners alike are familiar with trauma associated with
the “final invoice.” The surprises that occur
when all of the accounting for changes and upgrades are totaled
are generally associated with the last invoice. Contractors
have a critical duty to their customers to keep them informed throughout the project regarding
revisions to the total budget. Small and seemingly inconsequential
upgrades can mount up to a substantial cost, if not carefully
and faithfully monitored. Experience has shown that even a
diligent change order system fails to inform the owners of
the total impact of the aggregate changes that have been made.
With a budget report, line items created in the initial cost
breakdown are accounted for on every invoice. Changes are also
reflected on every invoice as soon as the owners elect them.
9. We will compile a booklet
of all manufacturers’ warranties
for any new equipment we install. Manufacturers of water heaters, furnaces, thermostats, fireplaces,
and appliances provide detailed brochures with instruction,
warranties, and maintenance tips. The contractor will endeavor
to gather and bind all of the technical bulletins and brochures
and assemble them into a booklet for retention by the owner.
10. We will conduct a walk-through
inspection with you and correct any deficient
work prior to final payment. The contractor agrees that no final payment will be made until
all unfinished work has been completed. The contractor will
correct any deficient or damaged work according to the agreement
between the parties.